Shipping made simple

Parcelhero.com adheres to the air transportation regulations outlined by the International Air Transport Association (IATA) and to the road transportation regulations outlined by the UN ADR and does not accept Dangerous Goods in its system- nationally or internationally. Local national regulations also apply for road transport.

Individuals or businesses which ship Dangerous Goods without appropriate labelling documentation and packaging can face significant financial and legal penalties. It is also important to remember the following when shipping with Parcelhero.com:

If you are reusing packaging or cartons, please ensure that all old labelling is removed. Any dangerous goods labels on a package will cause the shipment to be held and inspected, causing service delays and Inconvenience to you and your customer.

If you are shipping goods that could be potentially seen as Dangerous Goods, but are not, because of their unusual name, appearance etc, it is advantageous to clearly declare on the shipping documentation that the goods are classified as Dangerous Goods. This will ensure the shipment is not delayed unnecessarily. Any misdeclaration will lead to strong penalties for the shipper.

• Animals Or Organisms Of Any Form

• Any Perishable Goods Or Perishable Food

• Batteries And Items Containing Built In Batteries

• Biological Samples

• Book(S) [To China]

• Compressed Air & Empty Cylinders

• Cosmetics

• Documents Outside the (EU)

• Drugs, Medication, Prescriptions, Tobacco And Tobacco Products

• Food Items - (All Food Items, Including Non Perishable Are Prohibited).

• Food Of Any Kind

• Geochron

• Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Alcohol, Items Containing Flammable And/Or Explosive Substances.

• Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.

• Liquids, Creams, Oils, Wax Or Gels

• Medical Equipment

• Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked), And Any Financial Documents.

• Non Perishable Food Items (Internationally)

• Personal Effects (Suitcases or Personal Belongings)

• Personal Identification Documentation, Like A Passport, ID Card Or Driving Licence

• Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides

• Radioactive Materials

• Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner.

• Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.

• White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)

• Wood And Wooden Items (Items Made Out Of Wood)

• All toxic substances are prohibited – Such as Arsenic; Beryllium; Cyanide; Fluorine; Hydrogen Selenide; Infectious Substances containing Micro-Organisms or their Toxins which are known to cause (or are suspected of causing) disease: Mercury; Mercury Salts; Mustard Gas; Nitrobenzene; Nitrogen Dioxide; Pesticides; Serum and Vaccines

• All liquids are prohibited – Including Gels, Creams, Pastes, Lotions and Oils

• Batteries (such as lithium batteries) – Unless included with the equipment they power

• Drugs – Any medicinal, narcotic or psychoactive substance controlled under the UK’s current Misuse of Drugs legislations

• Gardening and household tools – Unless they are properly protected

• Illegal items – Goods which are illegal, the carriage of which is illegal, or the supply of which to the recipient is illegal

• Magnetised material – With a magnetic field strength of 0.159A/m or more at a distance of 2.1m from the outside of the package

• Miscellaneous manufactured articles - Goods made in foreign prisons, except those imported for non-commercial purpose of a kind not manufactured in the United Kingdom, or those in transit

• Misleading endorsements – Parcels must not bear words, marks or designs which are unauthorised and which may reasonably lead the recipient to believe it has been sent On Her Majesty’s Service

• Oxidising substances and organic peroxide – These are substances such as disinfectants and may cause or contribute to combustion of other substances. They may also be liable to explosive decomposition, react dangerously with other substances and injure health. For example: Bromides; Chlorates; Components of Fibreglass Repair Kits; Disinfectants; Nitrates; Per Chlorates; Permanganates and Peroxides

• Paints and inks – Both solvent and water-based products are prohibited, this also includes varnishes (including nail varnish), enamels and similar substances

• Pathogens - Things that can cause disease, such as a virus. Pathogens in the Risk Group 4 and selected Risk Group 3 listed in Schedule 9, Part 5 of the latest edition of the Control of Substances Hazardous to Health Regulations are prohibited. For example: Clinical; Environmental and Medical Waste; Ebola and Anthrax

• Perfumes and aftershaves – As well as being classed as liquids, these are flammable and are prohibited

• Pesticides – Any chemical that is used to kill pests and insects

• Poisonous (toxic) and infectious substances – Substances that are liable to cause death or injury if swallowed or inhaled, or by skin contact

• Pressurised containers – Such Aerosols, Oxygen Tanks or Fire Extinguishers

• Radioactive materials – Radioactive materials and samples that are classified includes varnishes (including nail varnish), enamels and similar substances Civil Aviation Organisations’ (ICAO) Technical Instructions. For example: Fissile Material; (Uranium 235, etc); Radioactive Waste Material; Thorium or Uranium Ores, etc.

• Sharp instruments – Including Knives, Scissors and Axes

• UN2814 or UN2900 Infectious substances – These are classified at Division 6.2 of the 2005–2006 Edition Technical Instructions for the Safe Transport of Dangerous Goods by Air published by International Civil Aviation Organisation, (ICAO)

• Vehicle parts – Parts which are over our weight limit (15kg) or that are outside of our dimension limits. We also exclude any parts that contain liquids

• Weapons and replica weapons – Including decorative, deactivated or air powered weapons

• Any goods prohibited by the law or regulation of any government or public or local authority of any country where the goods are carried

• Any goods which require temperature controlled transport

• Cash (including cheques or vouchers)

• Dangerous goods

• Documents which can be exchanged for cash or goods

• Firearms

• Flammable goods

• Glass (porcelain, earthenware or other similar materials)

• Hazardous goods

• Jewellery, fur, antiques, works of art or precious metals

• Liquids

• Live or dead animals

• Negotiable instruments (including cheques and any vouchers with a face value)

• Non excepted batteries

• Perishable or frozen food

• Personal effects (suitcases or personal belongings)

• Pornography

• Shipments sent in wooden boxes

• Televisions or monitors with screens larger than 37"

• Liquids and Gels of any type, in combination with any electronic device

• Animal skins (non-domesticated)

• Articles of exceptional value (e.g., works of art, antiques, precious stones, gold and silver)

• Dangerous goods/Hazardous materials (following IATA regulations for Express and Expedited, and following ADR regulations for Standard)

• Electric Scooters

• Firearms

• Furs

• Ivory and ivory products

• LCD and flat screens TVs of 32 inches or larger are not accepted by UPS (manufacturers require upright position during transport which UPS cannot guarantee)

• Liquids and gels of any type, when combined with any electronic device.

• Live animals

• Money and negotiable items

• Perishable goods

• Personal effects (except via MBE Centres to selected countries)

• Plants

• Pornographic materials

• Seeds

• Tobacco and tobacco products

• Unaccompanied baggage (except via MBE Centres to selected countries)

• Watches exceeding the value of $500 USD or local currency equivalent per parcel

• Aerosols for toiletry or medicinal purposes.

• Aerosols for any other purpose (including spray paints, etc.)

• Alcoholic beverages containing more than 70% alcohol by volume (ABV)

• Alcoholic beverages containing more than 24% but not more than 70% alcohol by volume (ABV)

• Arms and Ammunition

• Arms and Ammunition - low powered air weapons

• Batteries that are classified as dangerous goods and certain used batteries

• Batteries, specifically new and used lithium batteries when not sent with or connected to an electronic device.

• Batteries - new wet, non-spillable

• Biological Substances

• Bladed Products

• Car Parts

• Christmas Crackers

• Clinical and medical waste (e.g. contaminated dressings, bandages and needles).

• Controlled drugs and narcotics

• Corrosives (including dyes, acids, corrosive paint and rust removers, caustic soda, mercury and gallium metal).

• Counterfeit currency Counterfeit currency and counterfeit stamps are prohibited.

• Dry Ice

• Electronic devices sent with lithium batteries

• Environmental waste (including used batteries and used engine oil).

• Explosives (including fireworks, flares, blasting caps, party poppers).

• Financial documents

• Flammable liquids (including petroleum, lighter fluid, certain adhesives, solvent based paints, wood varnish, enamels, acetone and all nail varnish removers).

• Flammable solids (including magnesium, phosphorous, sodium, zinc powder and fire lighters).

• Gases, including flammable, non-flammable, toxic and compressed gases

• Hoverboards and electric scooters are prohibited to all destinations (UK and international)

• Human and animal remains Human remains (including ashes) and dead animals (including preserved animal parts and skins) are prohibited.

• Illegal lottery tickets Tickets and related advertisements for illegal lotteries are prohibited.

• Indecent, obscene or offensive articles

• Infectious substances and pathogens

• Lighters and refills containing flammable liquid or gas (including new, used and empty butane, petrol cigar and cigarette lighters).

• Liquids over 1 litre

• Living creatures, bees, spiders fish fry and coral are all prohibited from our UK and International services.

• Magnetized material (with a field strength of 0.418A/metre or more at a distance of 4.6 metres from the outside of the package).

• Matches (including safety matches).

• Miscellaneous manufactured articles

• Misleading endorsements

• Nail varnish, polish or gel

• Oxidising materials or organic peroxides (including disinfectants, nitrates and hair dyes or colourants containing peroxide).

• Perfumes and aftershaves

• Perishables Frozen / fresh pet food and meat for human consumption are prohibited.

• Pesticides (e.g. weed killer and any chemical used to kill pests and insects including fly sprays).

• Poisons, toxic liquids, solids and gases

• Radioactive materials and samples (Classified as dangerous goods such as luminous dials from aircraft).

• Waste, dirt, filth or refuse

• Weapons Weapons (including Section 5 firearms, CS gas and pepper sprays, flick knives, and other knives that are banned knives under UK laws, tasers and stun guns).