Parcelhero

Save on Royal Mail parcel delivery

Send postage up to 1kg

Send small parcels up to 2kg

Send large parcels up to 20kg

Send parcels with Royal Mail

Parcelhero now offers a range of Royal Mail Tracked services, making it easy to send letters and parcels across the UK and internationally with trusted delivery and clear tracking.

Whether you are sending a small item, a larger parcel, or an international delivery, you can compare Royal Mail services alongside other leading couriers and book the option that works best for you.

Parcelhero delivers more

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£50 free parcel protection (not cover)

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Collection or drop-off at a local shop

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Track your parcel from door-to-door

An illustrated weight

Send bulky or heavy items

Feefo Service ratingService rating

4.6 out of 5 based on 18624 user ratings

Get started with Royal Mail today

You can book the following Royal Mail services directly through Parcelhero:

UK services

Royal Mail UK services available through Parcelhero include tracked delivery options for letters and parcels of different sizes, helping you choose the right service based on speed and format.

  • Tracked 24 Large Letter

  • Tracked 48 Large Letter

  • Tracked 24 Small Parcel

  • Tracked 48 Small Parcel

  • Tracked 24 Medium Parcel

  • Tracked 48 Medium Parcel

International services

Royal Mail’s international tracked services let you send letters and parcels overseas with confidence, including end-to-end tracking and delivery confirmation.

  • International Tracked Large Letter

  • International Tracked Small Parcel

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Support for Royal Mail deliveries

For service-specific enquiries related to Royal Mail shipments, customers will need to contact Royal Mail directly. Once a parcel is in Royal Mail’s network, their support teams are best placed to provide the most accurate, up-to-date assistance. You can access Royal Mail’s customer support via their website here.

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Royal Mail collections

Royal Mail offers next day collection.

Area

Monday - Friday

Saturday

Commercial Area

9:00am - 7.30pm

7:00am - 1.30pm

Town & City Area

9:00am - 6.30pm

7:00am - 1.30pm

Rest of UK

9:00am - 5.30pm

7:00am - 1.30pm

Deep Rural

9:00am - 4:00pm

7:00am - 1.30pm

Parcel Boxes

5:00pm - 7.30pm

10.30am - 1.30pm 

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Customs clearance

When sending items abroad, parcels may need to clear customs before delivery. This can involve checks on the contents, declared value and documentation provided at booking. Any applicable duties or taxes are set by the destination country and are usually the responsibility of the recipient. Providing clear and accurate information helps avoid delays and ensures your parcel moves through customs as smoothly as possible.

Learn more about customs

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Size and weight guidelines

To help you choose the right Royal Mail service, here is a quick guide to size and weight limits:

Tracked 24 and Tracked 48 Large Letter

  • Maximum length: 35.3cm

  • Maximum width: 25cm

  • Maximum thickness: 2.5cm

  • Weight limit: 1kg

Tracked 24 and Tracked 48 Small Parcel

  • Maximum length: 45cm

  • Maximum width: 35cm

  • Maximum depth: 16cm

  • Weight limit: 2kg

Tracked 24 and Tracked 48 Medium Parcel

  • Maximum length: 61cm

  • Maximum width: 46cm

  • Maximum depth: 46cm

  • Weight limit: 20kg

International Tracked Large Letter

  • Maximum length: 35.3cm

  • Maximum width: 25cm

  • Maximum thickness: 2.5cm

  • Weight limit: 750g

International Tracked Small Parcel

  • Maximum 60cm length or 90cm girth

  • Weight limit: 2kg

Why send with Royal Mail on Parcelhero

Booking Royal Mail through Parcelhero gives you flexibility and control without the hassle of visiting multiple courier sites.

  • Compare Royal Mail prices with other leading couriers

  • Book UK and international deliveries in minutes

  • Track your parcel with clear delivery updates

  • Choose Tracked 24 or Tracked 48 to match your delivery needs

Everything is managed in one place, from booking to delivery confirmation.


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